RETURN POLICY - All sales are final on cut goods and quilt kits. All orders are carefully packed and shipped to the address that you provide at checkout. Any adjustments to orders after they have been packed and shipped may require additional postage fees. Three Crafty Ladies is not responsible for orders that are lost or stolen due to postal errors. We will do our best to remedy every situation, so please contact the shop if you do not receive your items within 2 weeks of order date. If you need to make any changes to your order, or have questions, please do not hesitate to call the shop at (239)472-2893. Thank you.