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RETURN POLICY - If a product in your order is incorrect, damaged or missing, please contact us within 14 days of receipt of the order so that we can work with you to make it right. Unfortunately we will not be able to replace, reship or refund if we’re not notified within those first 14 days. All approved returns will incur a 25% restocking fee. If have questions, or need additional images of our products, please contact us prior to placing your order. IMAGES - Every effort is made to provide product images that are as color-accurate as possible. Fabric color in photos can vary slightly from computer to computer. This especially applies to batik fabrics, as they are hand-dyed and may contain pattern and color variations throughout the bolt. SHIPPING - Shipping costs are all esztimated, so more times than not we are able to provide a partial refund on shipping fees. **All orders are shipped to the address that you provide at checkout.** Any adjustments to orders after they have been packed and shipped may incur additional handling fees. Three Crafty Ladies is not responsible for orders that are lost or stolen. Product prices are subject to change without notice. We respect your privacy! Three Crafty Ladies does not sell customer information. Should you choose to join our e-mail Newsletter, it will be for the sole purposes of communicating with us. If you have questions or concerns about your order, please do not hesitate to contact us. THANK YOU for supporting our small business!