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RETURN POLICY - All sales are final on cut goods, art supplies, patterns, books and quilting kits. SHIPPING - Most order ship within 24 hours of purchase. An email will be sent with tracking at time of shipping. All orders are shipped to the address that you provide at checkout. Any adjustments to orders after they have been packed and shipped may require additional postage fees. Three Crafty Ladies is not responsible for orders that are lost or stolen. PLEASE CONTACT THE SHOP IF YOU DO NOT RECEIVE YOUR ORDER WITHING 2 WEEKS OF PAYMENT. If you need to make any changes to your order, or have questions, please do not hesitate to call the shop at (239) 472-2893 or email us at THANK YOU for supporting our small business! Your order not only supports our families, it also supports our community!